Make free long distance calls anywhere in USA and Canada with magicJack

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6 Responses

  1. Dan Borislow says:

    Thanks for being a customer. We will try hard to keep your Business.

    Dan Borislow, The Inventor of magicJack

  2. jeffrey says:

    i read a lot of glowing reports about magic jack so decided to try it. my report will not be glowing.

    1. it took several attempts to install. in fact, it would not install, out of the box, before i ran the separately downloaded upgrade. i don’t know if this means that the device will not work on other computers without carrying the upgrade software, or if the upgrade installs itself onto the device.
    2. 4 out of 5 times it will not start at boot. i have to open task manager, and close the mj UTSCSI service. then mj proceeds to start. seems that this is a known problem.
    3. magic jack does not have an exit option in the system tray icon, or on the program screen. the only way to exit mj is through task manager.
    3. magic jack hijacks computer standby. if you want to put your computer on standby, you have to close mj through task manager first.
    4. magic jack did not retain headset settings. it opens to default telephone. you have to open a menu, click on headset, and set the various sound card options, everytime you start your computer, if you want to use a headset.
    5. the “outlook addon” is a joke. its toolbar only shows on the main outlook screen, not on individual contacts. if i type a name into it, it tries to dial the name. the toolbar has three buttons, for calling home, mobile or work, no other numbers. they don’t dial anything for me. it is useless.
    6. the magic jack install gave no indications of what to do to get voice mail to work. or how to use it.

    i tried running magic jack on 3 different usb ports. i installed the upgrade twice. i unplugged and restarted it over 8 times.

    tech support is only via chat. clearly the chat personel are apparently dealing with several people at once. easily wait 5 minutes for each reply. have something else to do while dealing with magic jack chat. aside from their telling me how to access voice mail, and which registry entries to delete and then re-installing magic jack another time, in order to get the headset to work the first time, their advice for correcting the other problems became “try uninstalling firewall and antivirus”. i spent several hours with magic jack chat “support”, and they couldn’t understand questions, and answering questions that weren’t asked.
    the call quality was ok, not better than skype, which i had been using. i suppose that if you are plugging it into a computer that will be running 24 hours a day, and only using a standard telephone on it, it is ok. anything more than that seems to be too complicated for the magic jack software.

  3. Jerry Fennell says:

    May 28, 2008

    I ordered one of your magicjacks off TV add.
    Yesterday I got it, just to find my computer is not compatible.
    Then I have spent the better part of 2 days trying to find a way to make contact just to find it is impossible to do so,
    No phone number, No contact E mail,
    Call the number listed>>just to listen to a machine.

    PLEASE SEND A WAY OF making contact,

    an E MAIL,
    or a PHONE NUMBER CONTACT

    Thank you, Jerry Fennell
    watchdog@tularosa.net,
    or call me at>>575-648-2487

  4. SARGE HARRIS says:

    HOWDY—I RECENTLY PURCHASED A MJ AND SO FAR HAVE BEEN UNABLE TO INSTALL/MAKE WORK/OR WHAT OTHER TERMINOLOGY YOU WANT TO CALL IT-THE THING SIMPLY DOES NOT WORK-ALL I GET IS “MAGICJACK IS NOT SUPPORTED BY YOUR COMPUTER SYSTEM”—IM USING WINXP WITH SP2-NO OTHER PGM IVE TRIED HAS GIVEN ME THE PROBLEMS THIS DEVICE HAS–ANY SUGGESTIONS OTHER THAN GIVING IT A “FLOAT TEST”? RSVP TO:::SARGEQUANGTRI@YAHOO.COM–MANY THANX FOR THOSE THAT DO ASSIST———-SARGE

  5. Zubair Alexander says:

    Jeffrey, Thanks for your input. These are great comments and I am sure will help out other readers. I brought your issues to MagicJack inventor but unfortunately he didn’t respond.

  6. Zubair Alexander says:

    Jerry, MagicJack is not my product and I do not work for them. I only reviewed it in my blog. Hopefully the makers of MagicJack will respond to your problems.

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