Alexander's Blog

Sharing knowledge with the global IT community since November 1, 2004

How to Search Product Support Services Site

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Find your answer by searching Product Support Services site’s extensive collection of Knowledge Base articles, troubleshooting wizard, downloads, and other self-help content. Here are some hints on how to search.

The Basic View offers an easy, two-step method to search Product Support Services site. To search, select the product or technology in which you are interested, and then enter some words you want to find articles about. For example, enter Internet Explorer shortcut create web to find articles that contain these words.

The three-step Advanced View enables you to be more specific about what you want and how you find it. With the tips on this page, you can expand the focus of your search to give you more complete results.

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